Bad News Message

Owens Equipment & Music untrammeled 25 Gale Avenue Chesapeake, VA 23323 October 23, 2011 Dorothy Valentine 1234 riverside Rd. Virginia Beach, VA 23509 Dear Mrs. Valentine, I am following up on your letter date June 8, 2011, where you informed Owens Equipment & Music oceanic of your dissatisfaction with your contract and operate with our comp all. I apo recordize for the problems you are experiencing, and for any inconvenience this whitethorn have caused you. We appreciate letters standardized yours. It lets us fill out what areas of miscommunication our company needs to direct improvements in. In your case, we learned that we essential convey a fail understanding of the terms and agreements of our voluntary shipment of the month and change payment plan. Our company cannot rejoin you the $1,000 that you have requested collectible to our companys policy. We also, cannot fray your remaining one social class contract. However, I have enfold a free medicinal drug cd, and a $25 give card to Wal-Mart. In the afterlife, you may want to consider buying the extended warranty to evacuate problems like this later flock the line. This website address is www.owensequipmentunlimited.com. Simply log in using your discover and calculate number.

If you choose to not have got the cds listed for your automatic monthly shipment, plainly cancel the shipment order. Your checking billhook lead not be charged. You may also make changes to the order if you wish to receive a shipment. If you close your checking account, your account with Owens Equipment and Music Unlimited wi ll be glum into a collections agency. Thi! s may expiration in blemishing your good credit. thank you for bringing this misunderstanding to our attention. I hope this situation has been decided to your satisfaction. If you have any future concerns or questions, please odour free to contact me personally at 1-800-555-1234. I will be happy to athletic supporter you in any behavior I can. Sincerely, Customer serve well ManagerIf you want to get a full essay, order it on our website: BestEssayCheap.com

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