January 29, 2012 Customer Service Wendys Restaurant Inc. 1595 Burger Road Toronto, ON M2W 4R5 pendent: RECENT SERVICE AT YOUR OTTAWA LOCATION I occur to been a long time customer at Wendys restaurant. The food is very(prenominal)(prenominal) delicious and much split than new(prenominal) fast food restaurants. The variety of options makes it easy for everyone in my family to have exactly what they want. We regularly come every sunshine for lunch as a family and enjoy it very much. The conk verboten three times I have come to Wendys I have not been as happy with the service. The commencement signal time I received the rail at(p) burger twice, and I sweep up the manager was very barbarous(a) and unapolo get atic. The second time I felt my food was very under-portioned, I received the wrong drink, and my fries were cold. When I brought these concerns to the attention of the manager, they were again very rude and not sincere. The final time I wen t to the restaurant, the lettuce in the salad I received had browned, and the cashier tried to tell me that is was just the dressing.

I am usually very pleased with the service provided from the Wendys staff, and I do take some responsibility in perhaps not being clear enough in giving my order to the cashier. I also realize that I may have been a bit short and change by reversal towards the Wendys staff, and came off rude as well. Overall, I would handle to stay a loyal customer to Wendys as I do still enjoy the food very much, when my order is accurate. I would appreciate a discount for a free meal for my family. Also, I would suggest the staff and! managers express this letter and change their ways accordingly. I am confident that a company with your reputation for fresh food and hospitable service will want to resolve this issue as fast as possible. Valued Customer YH:jt EnclosureIf you want to get a full essay, order it on our website:
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